Tag Archive for 'Crashes'

ArcGIS and Webbrowsers


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I could not believe my eyes, when I read this message in the official support center of ESRI, and ESRI schould be the largest software company for Desktop GIS Systems. Thats poor…

The Message can also be seen here: http://support.esri.com/index.cfm?fa=knowledgebase.techarticles.articleShow&d=34262

Problem: ArcMap crashes periodically every half hour

Article ID:
34262
Bug Id:
N/A
Software:
 ArcGIS - ArcEditor 8.1, 8.1.2, 8.2, 8.3, 9.0, 9.1, 9.2 ArcGIS - ArcInfo 8.0.1, 8.0.2, 8.1, 8.1.2, 8.2, 8.3, 9.0, 9.1, 9.2 ArcGIS - ArcView 8.1, 8.1.2, 8.2, 8.3, 9.0, 9.1, 9.2
Platforms:
 Windows XP
Description
When Opera Web browser is installed on a system with ArcGIS this program often interferes with ArcGIS and causes it to systematically crash.
Cause
Opera Web browser is not supported by ArcGIS.
Solution or Workaround
Opera Web browser must be removed by the system.

 

 WARNING: The instructions below include making changes to your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding. Consult with a qualified computer systems professional, if necessary.
ESRI cannot guarantee results from incorrect modifications while following these instructions. Therefore, use caution and proceed at your own risk.
  1. Close all programs running.
  2. Start > Control Panel > Add/Remove Programs.
  3. Choose Opera Web browser > Remove.
  4. Restart machine and start ArcMAP. It should no longer crash.
Created: 1/3/2008
Last Modified: 1/28/2008

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Written and submitted from Home, using my 802.11g WiFi network.